Technology that works, without the stress.
Managed IT services, cybersecurity and Microsoft 365 for Brisbane businesses, from a local team in Loganholme. Engineers onsite across South-East Queensland, remote support Australia-wide, flat per-device pricing, and a named team you can put faces to.
ISO/IEC 27001 Certified
JTIT is committed to protecting information through our certified Information
Security Management System.
Certificate 0253322 · Intertek SAI Global ·
JAS-ANZ accredited
Read the certified scope →
Trusted by accounting, construction & manufacturing firms since 2010
Built on the platforms your business already trusts
What we do
Manage, secure, enable.
Whether you run fifteen staff or fifteen hundred, you need someone reliable to manage the day-to-day, secure what matters, and enable the next thing: Microsoft 365, AI, modern phones.
Manage
Managed IT Services
Outsourced IT support, monitoring, and management for SEQ businesses.
- Co-managed IT
- Helpdesk Support
- Remote IT Support
- Onsite IT Support
Secure
Cybersecurity
Multi-layered security, compliance and recovery for Australian SMBs.
- Managed Cybersecurity
- Endpoint Detection & Response
- Email Security
- Data Backup & Recovery
Enable
Microsoft 365 & Modern Workplace
Migrations, SharePoint, Teams and Copilot, run by certified admins.
- Microsoft 365 Migration
- SharePoint Consulting
- Teams Deployment
- Exchange Online
What's in the stack
Everything modern Brisbane IT needs. Bundled.
One flat rate per device, one monthly invoice, one team accountable for all of it.
Real engineers picking up the phone.
Every ticket logged in your portal, escalated to the engineer who already knows your site, and closed by a name you know .
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Alex
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Ken
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Ben
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Loriel
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Vince
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Leigh
Security runs on the same contract.
EDR, email security, MFA, dark-web monitoring and Essential Eight uplift, managed as one layered stack by the team that already runs your fleet.
Explore cybersecurityMicrosoft 365
Migrations, SharePoint, Teams, Intune, Copilot. Done by certified admins.
Explore Microsoft 365Remote first, onsite when it counts
Most issues never need a visit. When one does, we dispatch across SEQ from Logan.
Explore managed ITBusiness phones
AnalytiCall and Teams Phone deployments that keep your numbers and drop the PBX.
Explore phone systemsAI, with guardrails
Copilot rollouts and an AI use policy your staff will actually follow.
Explore AI consultingBy the numbers
Sixteen years of running other people's IT.
- Years supporting SEQ businesses
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16+
Years supporting SEQ businesses
Since 2010
- Employees supported across our client base
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1,500+
Employees supported across our client base
Brisbane to Gold Coast
- Response target on critical tickets
-
1 hr
Response target on critical tickets
Business hours, under SLA
- SEQ council areas covered
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5
SEQ council areas covered
Loganholme HQ
In our clients' words
Brisbane businesses, in their words.
"Through tax season we can't afford downtime, and JTIT just understand that. Their response is quick, the fix is right the first time, and they actively flag things before they break."
Lisa Haberfield
PJS Accountants · Accounting
"JTIT have looked after our IT for years and the difference in our day-to-day is night and day. Tickets get answered fast, the team know our systems, and they don't talk down to non-technical staff."
Olivia Evans
Now Buildings · Construction
"We moved across to JTIT after years with another provider and the difference is in the detail — proactive monitoring, sensible cybersecurity recommendations, and a helpdesk that actually picks up."
Rick Gillow
Gillow & Teese Accountants · Accounting
Case studies
The work, with the numbers attached.
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Renewables — HV electrical engineering · Brisbane, AustraliaEPEC Group: Hybrid IT That Scaled from 20 Staff to 210+
EPEC Group grew from around 20 staff to more than 210 while delivering high-voltage connections for renewable-energy projects across Australia. JTIT scaled a hybrid environment alongside them: on-premises servers for heavy grid-modelling work, SharePoint for collaboration, OpenVPN for site teams, and layered security.
- The challenge
- Rapid headcount growth and dispersed teams, on top of CPU- and RAM-intensive grid-modelling software, large model files, remote site access, identity that had to scale with every joiner and leaver, and a growing phishing target.
- The outcome
- IT capability kept pace with the business to 210+ users without a major re-platform. Engineering tools run reliably, site teams connect securely, and layered security improves detection and response.
- Users supported today
- 210+
- Staff when JTIT first engaged
- ~20
- Threat hunting with Huntress EDR
- 24/7
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Medical furniture manufacturing · Queensland, AustraliaHealthtec: 99% Uptime with a Centralised Server and Secure VPN
Healthtec's files lived across individual staff devices, and remote workers had no safe route to onsite equipment. JTIT centralised the workforce onto a single Windows Server virtual machine behind a pfSense VPN, reaching roughly 99% uptime.
- The challenge
- Files were fragmented across staff devices, remote workers needed secure access to onsite hardware including 3D printers, and reliance on individual computers meant any device failure directly cost productivity.
- The outcome
- Near-continuous availability at roughly 99% uptime, a single environment to patch and secure instead of many endpoints, and a consistent experience for staff regardless of device or location.
- Uptime since deployment
- ~99%
- Shared workspace environments
- 1
- Remote access
- pfSense VPN
Ready to talk?
A 30-minute consultation with our sales team. Talk through what you need and whether JTIT is a good fit.