Managed IT, Software Development and IT Consultation Jimboomba, Gold Coast and Logan.

Software Development
Managed IT
IT Consultation


servicing Gold Coast, Jimboomba & Logan

IT Support From Industry Experts

Software Engineers
Managed IT
IT Consultation
Network Engineering
Telecommunications
Call Centre Software
Hosting & Servers
Remote & Onsite Support

IT SUPPORT FROM INDUSTRY

JTIT has a well-established history of providing expert IT support for small to medium business, corporate and personal computing for over ten years across south-east Queensland. Our team specialises in computer repairs, network engineering, data recovery, and network planning/consultation. Depending on customer needs, these services may be offered as an on-premise or remote solution, depending on customer needs.

Our key services

Software Development

JTIT software developers and engineers have experience with a wide range of existing business programs and telecommunications software.

Whether you require seamless integration of third-party applications into existing systems or custom-made software, JTIT considers your business needs and tailors a solution for you.



Managed IT



“JTIT UNDERSTANDS, “TIME IS MONEY!”
 

JTIT understands your focus needs to be 100% on your business, which is why JTIT offers a personalised “Service Level Agreement.” 

For a monthly fee, JTIT can tailor a service level agreement for your business. You will have access to a user-friendly ticketing support system allowing you to notify our team instantly of any issues and track the tickets’ status.  JTIT has Guaranteed Response Times, which will minimise your business’s interruptions while getting you back online faster. We will also provide ongoing support from our experienced and dedicated team.

Not sure how to fulfil the needs of your business in the future? Start with a consultation with JTIT.

JTITs’ experienced & dedicated consultants help you find ways to maximise efficiency, streamline business processes while improving your overall IT systems. JTIT works with a range of networks, from small businesses to enterprise networks, equipping your business with the tools to succeed in the future.


IT Consultation

ADDITIONAL SERVICES

NETWORK ENGINEERING

Consultation, Deployment & Maintenance

Our Network Engineers can tailor networking solutions for your business, whether in-house or in a data centre in the cloud. We can service your needs from start to finish, from the initial consultation to installation and ongoing maintenance.

software development image Gold Coast, Jimboomba, Logan City and Loganholme
Managed IT Gold Coast, Jimboomba, Logan City & Loganholme

TELECOMMUNICATIONS

Whether it be a small business phone solution to a fully capable dialler with IVR systems, call queues, and predictive dialing. Along with business grade internet connections to ensure the reliability of the service.

 “JTIT provides the lot!”

JTIT will tailor a package for your business to support the demands in keeping everything moving.

CALL CENTRE SOFTWARE

JTIT specialises in the development, deployment, and maintenance of Call Centre software. With years of experience working with inbound and outbound contact centres, we can offer seamless integration of your dialer and phone system with your existing or custom-made CRM/ ERP software. 
IT Consultation Gold Coast, Jimboomba, Logan City & Loganholme

HOSTING

JTIT provides managed hosting solutions, both shared and dedicated for any size business for any purpose. Some of our primary hosting interests are Web Hosting, Co-Location hosting, DNS & Email hosting. JTIT also provides backup servers and general server hosting.

REMOTE AND ONSITE

When something goes wrong, every minute can cost your business money!

When you engage with our Service Agreements, JTIT will be able to offer you remote support. It is as simple as lodging a ticket; we’re able to access your IT systems immediately and can resolve most issues without the need for a callout. 

When we can’t fix it remotely we can have one of our friendly technicians come onsite.

JTIT also offers support to businesses not covered by our service agreements. Please contact JTIT today to see how we can help your business.

SERVERS

We offer a range of server solutions tailored to the needs of your business. Whether you need servers installed and maintained onsite or would like to talk about hosted options. JTIT supports all major server Operating Systems, including Windows, Linux, VMware, and Xen.

Why choose us?

Customer Focused

JTIT customers are at the heart of everything we do. We value every one of our customers with our customer-first philosophy. This ethos means with every interaction, every consultation, and time you contact JTIT, we try our best to move beyond just providing customer service.

“We put you at the forefront of our business.”

Dedicated Support

JTIT is a Brisbane based, Australian owned, and one hundred percent onshore company. Our dedicated and experienced local professionals will provide you with the support and transparency needed to support your business. We do this by understanding your business’s needs and delivering straight forward and efficient advice based on your requirements.

“Australian Owned, and Operated.”

Purpose-Driven

When we approach a project, we don’t look at the problem or the solution. We take a step back and try to find the purpose. This approach enables us to look at the “Big Picture”, then deep-dive into multiple solutions to find the best possible recommendation for your business.

“JTIT believes in a holistic approach.”

OUR CLIENTS

TESTIMONIALS

“ JTIT has been assisting us with all of our IT requirements for several years. In a business that relies heavily on our computer and IT systems we have always found John and his team available to solve any issues efficiently and at short notice. We would highly recommend JTIT Computer Consultation.” PJS Accountants.
Lisa Haberfield
Chartered Accountant

Meet The team

john

John Taylor

Director
marty

Marty Johnson

Software Developer
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Alfie Parker

Software Developer
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Sam Malyon

Technician

CONTACT WITH OUR FRIENDLY EXPERTS TODAY

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