Privacy Policy

Welcome to JTIT, a leading IT support and software development company based in Australia, dedicated to enhancing business efficiencies through innovative solutions. At JTIT, we specialize in creating advanced telecommunication phone systems and integrating these systems with Customer Relationship Management (CRM) software, tailoring our services to meet the unique needs of each client. The purpose of our Privacy Policy is to outline our commitment to safeguarding the personal and business information entrusted to us by our clients. We recognize the importance of privacy and are committed to maintaining the confidentiality, integrity, and security of the data we handle. This policy details how we collect, use, disclose, and protect this information, ensuring transparency and trust throughout our interactions. Your privacy is paramount to us, and through this policy, we aim to empower you to make informed decisions about the information you share with us. We are dedicated to upholding the highest standards of privacy protection, continually adapting our practices to safeguard your information against emerging threats and changes in technology and regulations. 


Information Collection: 

We collect user email addresses, names, phone numbers (both mobile and home phone), home or work addresses for emergency service location registration in the context of telephony services or for internet service connections, and shipping addresses if necessary for parts. 


Information Use: 

Email addresses are used for logins and sending communications. Phone numbers are used for communication and, optionally, for telephony routing in the case of call forwarding. Names are used to identify users. Home or work addresses are collected for emergency service location registration in the context of telephony services or for internet service connections. Shipping addresses are collected if needed for sending parts. 


Information Sharing and Disclosure: 

We do not share any information with third parties without explicit consent from users. However, phone numbers may be shared with SIP providers for call routing purposes, and email addresses may be shared occasionally when contacting third parties regarding tickets. 


Cookies and Tracking Technologies: 

We do not use cookies to identify or track any users. 


Data Security: 

We utilize encryption and standard best practices for storing data, implementing data controls to prevent unauthorized access, alteration, or destruction. 


User Rights: 

Users can opt to correct or delete personal data by contacting 


Third-Party Links: 

Our privacy policy applies solely to our website and does not extend to external links. 


Children’s Privacy: 

We do not knowingly collect personal information from children under the age of 13. Our services are not directed towards children. 


Changes to the Privacy Policy: 

We may update the privacy policy from time to time, and users will be informed of these changes through our website or via email. 


Contact Information: 

If you have any questions or concerns about our privacy policy or your personal data, please contact us at